Experience Management Solutions
Capture feedback, extract insight and take action to improve experiences. Listen to your customers, respond to their needs, and build lasting loyalty.
Customer Experience
Everything you need to manage customer experience
A complete platform to listen to customers, take action on feedback, and build experiences that drive growth.
Capture Feedback
Collect real-time customer feedback across every touchpoint with customizable surveys and smart triggers.
Extract Insights
Transform raw data into actionable intelligence with AI-powered analytics, dashboards, and trend detection.
Take Action
Close the loop with automated workflows, real-time alerts, and team collaboration tools that drive results.
Increase Loyalty
Build lasting customer relationships by understanding needs and delivering exceptional experiences at every stage.
Multi-Channel Collection
Reach customers where they are — web, mobile, email, SMS, QR codes, and in-app surveys all in one platform.
Real-Time Reporting
Monitor experience metrics live with customizable dashboards, NPS tracking, and automated executive reports.
Trusted by leading brands
20+ enterprise clients across six countries rely on Happ to manage their customer experience.
What our clients say
With Happ, we save time and effort. The platform makes it incredibly easy to collect feedback and turn it into real improvements for our teams.
Betul Corbacioglu
HR Director, Mercedes-Benz Turk
Happ has been a great partner in tracking our CX. Their responsive approach and actionable insights have helped us continuously improve our customer experience.
Morten Schultz
Manager Commercial Strategy RRP, Philip Morris
About Happ
Responsive, agile & collaborative
Since 2015, Happ Consulting Services has been helping enterprises across six countries capture feedback, extract insights, and take meaningful action to improve experiences.
Collaborative
We work as an extension of your team, aligning with your goals and adapting to your workflows.
Responsive
Fast, attentive support and a proactive approach to helping you succeed from day one.
Results Driven
We measure success by your outcomes — improved NPS, higher retention, and growth that matters.
NPS Score
+72
Satisfaction
94%
Feedback
10M+
Response Rate
Ready to transform your customer experience?
Book a personalised demo and discover how Happ can help you capture feedback, extract insights, and drive action.